Wednesday 7 October 2015

Weekly tech tip #1: If Chrome won't start for you

This is the first in what will hopefully be a weekly series of technology-related tips that specifically relate to technology used at SMUS.

Many of you may have encountered a situation where you try to open up Chrome on a computer and it won’t start. This happens because Chrome will only allow one “instance” to run at a time on the network and you have Chrome open on another computer (perhaps your office). The same also applies to Firefox and some other programs.

You should if possible avoid being logged into more than one computer at a time. Logging into multiple computers CAN result in “black desktop syndrome” and corruption of your user profile.

The short-term solution to this problem depends on how far away the other computer is. If it is close by, you may want to just go and close Chrome on the other machine. If it is not close by, or you do not wish to close the browser in your office, your best work around is to open a different browser such as Firefox or Internet Explorer (both of which are available on all SMUS computers).

By the way, Internet Explorer does not work well with Google Docs. We recommend that you use Chrome or Firefox for accessing Google Docs.

If you have any suggestions for future tech tip topics, please feel free to email them to me!

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Mike Jackson, Science Teacher
Academic Technology Coordinator
St Michaels University School, Victoria, BC

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