Many of us create shortcuts to programs on our desktops and occasionally these will stop working. The most likely reason for this is that the original program has been updated and is no longer in the original location. As a result the shortcut points to a file that is no longer there…
Items on your desktop are “yours” which means that the IT folks have no control of where your shortcuts point. To fix this you should delete your old shortcut and then copy a new one from the SMUS Network Menu.
On a related note, if you are in the habit of saving files to your desktop, this could cause your log in times to slow down dramatically since your desktop gets copied over when you log in. Please save files into your H: drive
For some lighter tech support information, check out “My Blackberry Is Not Working!”:
cheers
Mike
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