Weekly Tech tip #7 - searching when there is no search bar

Quite often I find that I need to search a document or page for something and there is no search bar visible. Whether there is a search bar or not, you can always use CTRL-F (control-find). This is particularly useful if you want to search a web page for a word that you think is somewhere on the page.

There are many other CTRL key commands that can be handy such as CTRL-P for print, CTRL-S for save etc. You can find a list from Microsoft here: https://support.microsoft.com/en-us/kb/126449 and an even more complete list of keyboard shortcuts on Wikipedia here: https://en.wikipedia.org/wiki/Table_of_keyboard_shortcuts

By the way, these tips are now being archived at the following location in a blog format: http://smustechtips.blogspot.ca

Also, please let me know if you have any tips you would like to share!

Weekly tech tip #6 - Logging in and out of Chrome

This is tech tip #6 in a series that was originally started for the Senior School. I am now sending them out schoolwide in the hopes that they may be of use. For previous tips, see the blog link below.

One of the useful features of the Google Chrome browser is that you can “log into it” and then share favourites, apps, extensions and more between computers/devices.

One problem with this, however, is that many of us have a personal Google account as well as our SMUS one. For example, I have both mhjackson123@gmail.com and michael.jackson@smus.ca as google addresses. If someone shares a document with my SMUS address, this does not get shared to my non-SMUS one and vice versa.

If someone sends you a shared document and you are unable to access it, the chances are that you are logged in with the wrong account.

To change which account is signed into Chrome, you can follow the instructions here: https://support.google.com/chrome/answer/165139?hl=en

By the way, these tips are now being archived at the following location in a blog format: http://smustechtips.blogspot.ca/ - let me know if this is of any use.

Weekly tech tip #5 - my google drive does not work properly

Many of us are using Google docs for ourselves and/or with our classes and a common problem has been “Google docs is not working for me”. The majority of these instances have been when a user is using Internet Explorer. Google docs do not work with Internet Explorer. We recommend using Chrome (or Firefox) but not Internet Explorer.

And, if you are having trouble logging in to Google, your password may  not be synchronized. The solution is to change your password. The process of changing your password will result in your SMUS password being synchronized with Google.

And if you missed last week’s special tech support video, here it is again “My Blackberry Is Not Working!”:

https://www.youtube.com/watch?v=kAG39jKi0lI

Let me know if you have any questions or comments.

Please also let me know if you have any suggested topics for future tips.

(please note that I am now sending these tips out to all faculty and am working on a location to archive the various tips)

Cheers

Mike